Measuring Performance in a Self-Organized Team
Scrum supports the practice of using cross-functional, self-managed teams in which individuals help each other in completing tasks to deliver value. The SBOK™ Guide says that employees “ deliver much greater value when self-organized.” Self-Organization encourages team members into taking ownership, being entrepreneurial, and contributing the best that they genuinely can. So Scrum discourages appraisal methods like Stacked ranking that stifle innovation preventing any real work, and where employees devote all their time to “cooler talk” and “gaming the system.” Scrum Teams have higher motivation and employees spending their mental power on creativity. When this Ideal world meets the Real world, it can create a headache for Product Owners and those in Human Resources. They want to know: How do I know which team is doing well compared to others? Another nightmare question is “ How do I know who in the team is doing well compared to others?”...